新《消法》实施后，网购“无理由退货”给买家提供了法律保障，不过，很多网店卖家却在最近遭遇“消费者保证金”这一新型诈骗。
据360网购先赔统计，截至3月25日，已有970名网店卖家举报“消费者保证金”钓鱼网站。保守估计，最近一周此类骗局已攻击了上千名卖家，是近期最猖獗的网络欺诈类型之一。
骗子先假冒买家谎录缴纳“消费者保证金”，趁机诈骗卖家钱财。
网店卖家袁小姐反映说，一位买家拍下商品后，声称她的店不能付款，没多久就有“客服”联系她，要她开通缴纳“消费者保证金”，并发来缴费链接并声称系统会进行二级审核，一旦审核通过，支付的款项会立即返还到她的账户。结果等袁小姐缴费1000元后，交易记录竟然显示在某游戏平台购买了游戏点卡。
360安全专家表示，“消费者保障计划”是淘宝网 [ ] 推出的一项保障消费者利益的服务。在此服务中，1000元保障金会被暂时冻结，卖家可随时申请取消计划，退回保障金。但此计划都是卖家自愿加入的，如果有人以“官方客服”名义联系卖家，要求加入此计划，可以确定是骗子。安全专家万仁国提醒广大网店卖家，切勿轻信来自非官方渠道的信息，通过聊天工具主动找上门的“客服”更要注意防范。如果发现店铺交易异常，应尽快拨打官网客服电话进行询问，而打开他人发来的支付链接时，最好开启能够识别网站真实身份的安全软件，对虚假钓鱼链接进行风险提示。
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