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亚马逊被质虚假促销遭集体控告 开庭后仍拒出货

发布时间:2014-03-15 00:07:32  来源:互联网 游览:

  据《南华早报》报道,内地近期出现消费者集体控告网路商店的案例,94名消费者在网路上订购电视後,却遭亚马逊网站取消订单,因而集体控告,要求网站履行订单,但日前开庭,亚马逊网站仍拒绝出货。

  2013年感恩节期间,内地亚马逊网站推出“1折秒杀”促销活动,1款市价为1799元的32液晶电视,以161.99元超低震撼价抛售,顿时引来数百名顾客疯狂抢购。

  但2天後,下了订单的顾客先後收到店方因缺货取消订单的邮件。

  这个结果让很多顾客无法接受,後来有94人集体控告亚马逊网站,要求履行订单。日前该案在北京朝阳法院开庭。

  台湾中时电子报援引消费者代表刘先生表示,当时商品资讯标注“暂时缺货,可接受预订”,既然无法订购,为什麽还允许消费者付款购买呢?

  亚马逊公司的代理人则回应称,不同意履行订单,并辩称:“发出确认发货的电子邮件才意味着合约成立”;“既然标明缺货,消费者对不能发货的结果是应当预见的”等说法。双方僵持不下,法官裁示,该案择日宣判。

  另据美国媒体ABC报道,亚马逊在另外两起控诉中被指控鼓励商家提高运费,导致部分商品中声称的“免运费”并非真正如是。

  据报道,亚马逊向全球消费者提供价值79元的会员年卡,其中包括提供“百千万”个项目的免费两天内送货到户,但近期两起诉讼显示,亚马逊在部分商品中并履行“免运费”的条款内容。

  亚马逊近期与全球最大的电子商务公司阿里巴巴短兵相接,竞技项目并非双方最擅长的零售,而是尚处“冷门”的云计算业务。

  亚马逊虽以电子商务销售各家科技终端,但是自有品牌Kindle系列成绩去年有所下降。

  据财经媒体钜亨网报道,去(2013)年亚马逊在平板丶电子书阅读器等Kindle系列销售量,受到新款iPad丶白牌Android平板,以及三星电子Tab系列的挤压而下滑,小幅衰退,但今年若亚马逊推出新规格产品,以及在4G等行动网路的日益普及料将带动消费者对平板的需求下,预计其包含电子书丶平板的Kindle系列年销售量可望重回2,000万台以上。

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